navastar has extensive management, technical and operational experience in US, Europe and in India. Along with our partners we have offices in the UK, USA, and service centres in multi-location sites in India. This ensures a smooth transition of client processes to India.

Our vision is to be the leading provider of outsourced business processes to large and medium sized companies in the UK, Europe and the USA.

Our goal is to provide these services directly and through partners aiming for the highest quality in the most cost efficient manner. We aim to reach this goal by:
– Partnering strategically with leaders in
   our domain.
– Employing the highest quality people with a
   stress on professional ethics and integrity.

We have a deep understanding and experience of the international market, while having a strong "on-the-ground" presence in India. The team blends key skills needed for success:
– strong operations
– good communication skills
– state of the art infrastructure
– in-depth domain knowledge

Our partners and our experience in BPO includes migrating over a dozen client programs from Global 1000 companies. These are based on strong processes, technology and infrastructure.

navastar focuses on organisations that have a large cost base with a high share of business to consumer processes.

navastar services are particularly applicable to:

· Travel and hospitality
   – Airlines
   – Hotels
   – Cruise
   – Intermediaries
· Financial services
   – Insurance
   – Retail banks
   – Credit card companies
· Retailing
   – B2C organisations
   – Direct marketing
   – Front office integration system
· Telecoms
   – Cable suppliers
   – Telephone services
· Technology
   – OEMs
· Utilities