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case study
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B2B advisory & implementation
Client Background
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Client Profile:
Interior Product Provider
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Technology centre's services:
B2B advisory, Technology implementation
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Channels:
FTP, VoIP
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Client location:
UK
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The Company is an Interior Product Provider of High Quality products in UK. The Company provides an international range of tradional and contemporay decoration items to High street retailers. The company did not have any Internet presence and had approached many independent software consulting companies.
Support Analysis
The company was advised a mix of different approaches from small to large solutions. None of the solutions were mapped to the business drivers for the company.
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The Technology Advisory and Implementation Service Solution
Based on an understanding of the program requirements, the Technology Implementation Team offered a simple solution to the Company management highlighting the importance of some of the manual procedures and keeping them as is. The recommendations were accepted. Managemnt's feedback on the price sensitivity in the business market was included in the system. The technology team implemented the solution with the help of company managemnt on a regular review basis. The implementation was later optimised for technology improvement and response without changing any business decisions already taken.
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Results
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The Company has a better channel of effectively communicating to the vendor and keeping them uptodate with all the latest inclusion to the Product Portfolio for B2B business.
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The company has approached Navastar for next series of business process optimisation and implementation.
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[Top] |
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Come to us for cost reductions, stay for quality!
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