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BPO and CRM Outsourcing by navastar
 Why India?

News

India hands out new offshore BPO tax breaks

"White-collar outsourcing" is the most significant trend

Accenture is to more than double its staff in India to 10,000

U.N. report: Economic pressures push outsourcing

Bank of America to shift jobs to India

IBM, P&G deal adds momentum to BPO trend

BT opens Indian call centres

India's call centre boom

» More

navastar is a leading provider of Technology and Business Process Outsourcing (BPO) services to UK and US companies. Together with our partners in India, we offer a range of integrated customer services including:
- technology based value added services
- voice (inbound and outbound)
- email response and real-time chat
- back office
- knowledge management and CRM


BPO experience


- Travel (NASDAQ / UK listed)
- Finance/Investment banking (Fortune 100)
- Insurance (Fortune 200)
- Power availability solutions (Fortune 1000)
- Telecom (Fortune 100)
- Financial services (Fortune 500)
- Retail bank (Fortune 100)

Our state of the art infrastructure adheres to world-class standards and includes the latest networking, computing hardware, physical security, telecommunication services, power supplies.

Our performance guarantee
We promise to achieve existing service levels within 90 days of launching an outsourcing programme.

Outsourcing to India is now a real option for companies with a large cost base and a high proportion of business to consumer transactions.

By partnering with navastar, these companies dramatically reduce costs, generally by 50%, and improve service levels.



Technology Experience


- Leading Airline (India)
- Travel technology (NASDAQ / UK listed)
- Comparison Shopping Internet UK
- High Street Retailer UK
- B2B Interiors Provider UK
- Data services

Our process and methodology are well refined over the years to deliver a satisfying experience.


Inside BPO and CRM Centre Mumbai

Come to us for cost reductions, stay for quality!
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