navastar and its partners are in a unique position to support your customer service requirements in a seamless manner.

navastar's UK and US based client servicing organisation works in synchronization with our India based operations teams. These teams are located within partner organisations in multi-locations in India.

This model allows for seamless consistency between the proposal, and the various phases of implementation, deployment and ongoing operations.

This approach assures you of immediate access to key personnel globally irrespective of time differences.

During early stages of project implementation, key members of our team may spend time at the client's premises. navastar always encourage a team from the client to spend time with the navastar partners' team in India.

This facilitates our ability to manage change requests and respond immediately to market influences that affect the business.

Our formalized implementation processes is categorized into four distinct phases:

– Requirements and proposal
– Pilot scheme
– Transition
- Production