– Email/Chat services
      – Hotel (Product & Services) info
      – Billing and Reservation support
      – Technical support (Tier1/Tier2)
      – E Mail Marketing and sales follow-up

– Inbound voice support
      – Customer service
      – Technical support (Tier1/Tier2)
      – Inbound sales
      – Order and enquiry lines

– Outbound voice support
      – Welcome calls and upsell
      – Telemarketing campaigns
      – Collections
      – Customer satisfaction surveys

– Web based services
      – Knowledge management
      – Customer analysis
      – Benchmarking
      – Data Services

– Transaction Processing Services
      – Order processing
      – Claims processing
      – Loan processing
      – Legal transcription

– Finance and Accounting
      – Billing
      – Accounts receivable management
      – Accounts payable management
      – Reporting and analytics

– Human Resources
      – Payroll processing
      – Benefits administration
      – Record management
      – Resume management

– Remote management
– Legacy software redevelopment
– Customisation
– Software development
– Testing